Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Angela Johnson

Amazing service, lovely friendly staff. Would definitely recommend.

Mart Johnson

Excellent service, very helpful staff who went out of their way to get us our car

Jonas

Nice staff to deal with

Jill T

I'll be back
Second car we have had off this dealer. Great service always well looked after no complaints at all, highly recommend

Edward Oakley

Lee was extremely professional and thorough, fantastic customer service and would highly recommend this business. When I'm ready for an upgrade I will certainly becoming back

Fred Kidwell

Bought Honda Jazz , excellent recent service history, drives and looks like new car for a 2017, I'm very pleased

Lisa M

Great garage to deal with recommend
Brilliant to deal with very efficient and friendly would definitely deal with these guys again, car came with a great 6 months warranty as well thankyou.

Anonymous

Good experience
Bought my taxi car from this garage , the whole process was an easy and peasant experience, definitely recommend motorvillage Ltd in stoke on trent

john-paul edge

Motor Villiage is excellent
Ali is fantastic. I was guided through the whole process and nothing was to much trouble. Ali introduced me to my FREE 6 month warranty without hesitation. I definitely recommend Ali & Motor Villiage

Emma J

Great people and excellent service
I bought my Toyota CHR from motor village ltd 9 months ago, I had problem starting last , rang this garage they spend over an hour showing me how to disconnect the battery and replace it, we both know it's out of warranty, but they are helpful, I really recommend this company,

Ray L

Good trader
Been a good experience, great cars , good customer service

donna burndred

Highly recommend for a professional no hassle sale, great customer service.
Extremely helpful, phone answered promptly, all questions answered, made buying a car a pleasure as it was so quick and easy. Negotiated a great deal and wouldn't hesitate to deal with them in the future. Definitely would recommend.

Rahmatullah Hossiany

Bought my wife car from this garage, nice people and really helpful,

minecraft 8892o13

I bought my first hybrid Toyota from motor village ltd, it's been brilliant car, I had over 9 months now, last we couldn't start it , rang this company stayed over an hour showing us how remove and reinstall it , it's been good experience, I recommend this company

Tom Barrett

Danni has managed my property outstandingly I'm very happy with the service she has provided and would 100 percent recommend

Lisa Oliver

Fabulous service. Great car. Incredibly helpful and genuine manager who also saved me money! Try these first before anywhere else!

Anonymous

Fantastic Company
Absolutely amazing from start to finish. Really helpful, great communication, over all a great experience. Will definitely be returning when ready for my next time.

Zaki Ali

Best experience
Great cars and friendly staff members, I am very happy with my car Definitely recommend MotorVillage limited

Anonymous

Best car dealer ever
Bought my dream car audi a7 from motorvillage ltd, everything was nice and smooth, car is perfect, i am over the moon

Paul B

Brilliant service from goldenhill cars
Hi brilliant service from Ali at goldenhill motorvillage .Ali was very helpful when my battery in my car key..went..he replaced it free of charge. Excellent car sales. My nissan juke .as been Excellent....from Ali. Big thanks

Subhan Sadeqi

The best car dealer best service
I had my car from them thanks

Jade Bentley

Brought a hyundai tuscon from motor village last month, cannot fault lee and his team. Fab customer service Any issues I had lee got them sorted straight away. Would highly recommend buying car from here and would definitely come back to purchase any cars in the future. Thanks lee and team

Zaki Ali

Moved from Norway Bought my first British car from this company, nice friendly staff ,car is great . Definitely recommend MotorVillage ltd

Oshane Simmonds

Spoke with the owner of this company directly, really professional and helped to solve any questions or concerns I had.

Chioma AKUSHIE

My honest opinion bought a Toyota yaros cross, the car is simply the best can't fault it, but more than anything motorvillage staff were so friendly, they did everything for including car tax, I could rate over 5 start I would
Once again thanks to all staffs at motor village limited

Martin Carter

Excellent, Travelled all the way to Stoke-on-Trent from Cornwall to view Car , Contacted Motor Village who were very freindly and happy to help.
We informed them that we were coming confirming arrival time. Motor Village Held the car for us Despite having a cash buyer turn up.
The Discription of the car was 100% accurate good detailed photos we did the deal.
The car drove all the way back to WEST CORNWALL a 6 hour drive with 1 coffee stop..
THE CAR PERFORMED PERFECTLY!
this is one of the very few honest and reliable Car dealers out there.
Thank for your help guys

Anonymous

I recently purchased a BMW 520 from Motor Village Kidsgrove, and I couldn't be happier with the experience. From the very beginning, Ali the manager was incredibly helpful, professional, knowledgeable, and genuinely focused on making the process as smooth as possible.The level of service during the sale was outstanding, and what really stood out was the continued support even after the purchase. It's clear they take pride in not just selling cars, but also in building trust and ensuring customer satisfaction long-term.The car itself is in impeccable condition & exactly as described, if not better. It's been a pleasure to drive and I've had no issues at all.Highly recommend Motor Village Kidsgrove and especially Ali for anyone looking for quality vehicles and excellent service!

ann “Annie”

All went very smooth, was quick to help when I had a small problem
Thanks Lee

S B

Very honest company. Would highly recommend and use again.
Thank you for all your help

Charlie Dawe

A++ Dealer

David Smyth

From start to finish we were very happy with the whole experience and we will be using Motor Village again for sure

David Smyth

From start to finish we were very happy with the whole experience and we will be using Motor Village again for sure

David Smyth

From start to finish we were very happy with the whole experience and we will be using Motor Village again for sure

David Smyth

From start to finish we were very happy with the whole experience and we will be using Motor Village again for sure

Marie Poole

Amazing customer service on purchasing a vehicle and very helpful.

Aziz Babaei

Very good nice people help full

Lorraine Wilkinson

Purchased a car from motor village the duty of care on purchasing the vehicle and manner and attitude of all the staff was excellent. The after care and customer service was amazing. Would highly recommend purchasing a car from this garage and we will purchase a car from here next time we need to, it will be the first place we go to. All staff are polite and friendly and the owner, nothing was too much trouble he made sure we left happy.

J S

Purchased my Kia Venga from here recently and am happy with the service I was provided. They had a few cars which I had my eye on and sat in the office to discuss which would be the better option for me in terms of affordability, size of the car etc. Must have been there for a good hour and felt like I was out staying my welcome a little bit but nothing was too much trouble.
After a quick test drive, the ball was in motion to get the finance sorted and I was driving away with my new car a little while later.
Thanks!

Rahman Aziz

Purchased a small car for my younger brother it's as it was advertised, he is very happy, definitely recommend motorvillage limited

Faith Moraa

I had a quality and seamless buying experience thanks to Motor Village ltd

Jeremy

From showroom to keys in hand, Motor Village ltd delivers a turbocharged car-buying experience. Seamless process and a great selection make them a top pick for your next ride.

Andrew Davies

Went to motorvillage to look at an Audi A1, the car was in fantastic condition and the salesman was very knowledgeable, would recommend buying from motorvillage, the sale went very smoothly, really happy with everything. Thank you

Yvonne Managh

Very friendly and helpful

Jay Miah

Best experience buying 10/10

Terry Herron

Grate service and nice people very helpful from start to finish I had a button didn't know what it did came back the garage asked the question and was the heated screen very helpful and I would recommend any body to these folks

Gah Khan

Recently visited motor village Limited Customer service, nice cars good customer service will definitely recommend

luke

definitely recommand to my friends and family members
seen some of the review wasnt too sure to risk buying a car from this dealer, but they had few cars that i wanted, bought it surprisingly very nice peaple top customer service, that make me say not all reviews are gwnuine

Anonymous

Lovely people
I raised an issue about the car and they resolved it immediately and to a great standard which was absolutely amazing. The gentleman that owns the garage is a really nice guy

Hicham Koultouma

Friendly staff, great prices.

Collins Auga

The follow-up service after the sale was exceptional. I highly recommend it

Irene Opiyo

World class customer service. Pamela was very helpful and kind to answer all our questions. We'll definitely be back again for another purchase

Mercy Ngaira

Motor Village ltd are the best motor dealers I've met so far. They offer excellent and professional services with high end customer relations. Eager to return again

Afline Diana

I had a nice time with the people at this dealership. They clearly explain everything into detail leaving you with no speck of doubt

Ummy zara

Very professional staff, had a smooth time checking out a unit I was interested in. They have knowledgeable and excellent customer service skills, I was impressed

ahmed ismail

I really recommend Motor Village, You guys should definitely check them out

Rebecca Benard

Efficiency and punctuality are hallmarks of their service. My number one-go-to place when it comes to motor vehicles. The best in town.

mejuma Mwasene

I would like to commend the company for maintaining high standards of vehicle cleanliness and presentation. The car I purchased was in excellent condition both in and out.

Paul Laczko

Just bought my Kia Ceed from these guys, they had the car cleaned and tires changed at no extra cost when I picked it up!
Would recommend if you're looking for affordable secondhand cars which are well checked and looked after.

John Marland

Excellent service.. very friendly and helpful.. would recommend

Paul Bennett

Brilliant service from the staff. Very pleased.just took my nissan juke for the first mot and past..excellent car from Ali. .always recommended...thanks again paul..

Steve Webb

Pete was very polite and helpful and nothing was to much trouble highly recommend

Danny Gallacher

Recently purchased a Ford Focus from Motor Village, the vehicle is in immaculate condition, drives like a dream for its age and it came with a 6 month warranty and 12 months free RAC breakdown cover.

Motor Village was recommended to me by family, this is the fourth vehicle we have purchased as a family from this dealer and we have had no issues.

I highly recommended!

Ivor Griffiths

Bought a Fiat 500 for my daughter a couple of months ago. No problems and great service.

Ivor Griffiths

Bought a Fiat 500 for my daughter a couple of months ago. No problems and great service.

Pete Ochieng

My experience at Motor Village was well above my expectations, excellent customer service and great car choices. I would recommend this dealer anytime

Claire B

Really pleased
Very friendly efficient service

Anonymous

Very happy. Smooth sale. Professional and friendly.
Bought an Audi A1 from this garage today and really have to say is one of the smoothest and friendliest transactions I've experienced. The owner of the garage was very good to deal with and made the sale stress free, was flexible on price with a professional and pleasant manner. Very happy. Would highly recommend buying a car from here . Thanks again!

Penny W

Excellent customer service
Excellent service from these guys. Called them at 5pm, after a few questions and request for delivery the car was on my drive by 8pm.

Anonymous

seamless service
Excellent service from the guys at motor village, made buying a car quick and easy, would recommend highly

Mick B

All round great service
Purchased a 2016 Renault cadjar from here the car is great the service was the same and the valeting of the car is brilliant.3 months down the line the car still shining. I would definitely recommend recommend Motor Village for your next car

Anonymous

Mitsubishi Colt 09
First time dealing with MotorVillageLTD, they are professional, reliable and friendly. All business matters were handled efficiently and would buy from them again 100%

mark shuff

Great, none pushy service, good prices and fantastic warranty
Nothing was a problem. Everything explained, great warranty included for 6 months though RAC - not just 3 month. Can't fault them

Anonymous

Would recommend
Really great service from Ali and was nice not to be pressured. There was a good selection of cars and we ended up choosing a different model to the one we came to see. Very professional.

Nicola Gallacher

Fantastic company! Nothing is too much trouble for Lee and his team. He sorted me out with a lovely car at a great price. Highly recommended.

Anthony W

THE FIRST TIME I'VE USED THIS COMPANY THEY HAVE ABSOLUTELY DONE ME PROUD TODAY I WOULD HIGHLY RECOMMEND.

silviu ispas

Everything went smoothly and the staff was very friendly and helpful..
Very friendly and helpful guys @Motor village.. Good cars..

Anonymous

Good service
Rapid delivery service Will recommend

edward briffit

A trust worthy company.
Very professional company, and honest . From the first phone call to when the car was delivered.

Mary-Faye Roberts

Absolutely brilliant!! 5***** 100%
Absolutely brilliant, really happy friendly and welcoming business, I wasn't under any pressure to buy although none was needed anyway, the description and pictures were exactly as stated ! Really happy with my new car and I was also given lots of reassurance that if I had any issues that I could come straight back and they would be happy to help, would recommend this car dealer to anyone fastest and simplest car transaction I've ever had ! Absolutely Brilliant!! The actual grounds of the business were really well presented to and the place was really easy to find,

Katie

Happy buyer!
Would definitely recommend, got a great car for a good price a few months ago, not had any issues so far with the car, extremely happy with my purchase!

marie gibb

Fabulous service. Lee was very helpful and professional.
Fabulous service. Lee was very helpful and professional. Dropped missing document at our home address in his own time.

Graeme W

Purchased a Kia Sedona from this garage. They were very fair, described the car accurately and I would definitely buy from them again with confidence. Thanks for a positive experience.

Anonymous

Excellent service
Eager to help even after the purchase with all the formalities. Excellent service.

Anonymous

Brilliant, relaxed service! I felt very confident buying from them.
What an efficient garage! Very polite and courteous to deal with. Extremely relaxed and speedy service. If I need another car, I will definitely look there first!

Anonymous

Fast efficient service
Bought a great little yaris from this garage. They are not pushy at all and give you time to look around. I was in a but of a rush to get a vehicle and the guys got it ready quickly. All the paperwork was explained clearly. Would definitely go back to them.

Anonymous

Excellent
I would give them 10 stars it's a Good car dealer I will definitely go back to him I bought few car of him and never let me down this car dealer has good cars

ALI JAN

good customer service and very help full for sure we will use it again and recommend to other too

Anonymous

Attentive
Traded my mot failure 207 cabriolet against a c1 although water pump needed replacing on the C1 they replaced this for me free of charge along with the drive belt. Very good service from motorvillage

Anonymous

Good cars not pushy very good customer service, give you plenty time
I had my lovely car from motorvillage Ltd very pleased with it I definitely recommend this garage

jonathan jones

Would recommend
Great guy simple to do business with car as described

Anonymous

All good
Good people Good cars Good sale

stephen machezia

Great Service
Great, friendly from start to finish.

Andrew W

Updated review
Wrote a bad review before I received help I apologise for this I should have waited a little longer Motor village have helped with all my issues and I'm very pleased how they went out there way to help I'm glad I purchased from them and would highly recommend helps all the way and cares for you has a customer many thanks

justine davidson

Amazing, honest and professional
Absolutely amazing!! Car was 100% the description Professional and honest Would buy from there again even though we live 130 miles away .

justine davidson

Amazing, honest and professional
Absolutely amazing!! Car was 100% the description Professional and honest Would buy from there again even though we live 130 miles away .

Joanne

Absolutely great
Great service and bargains at this dealership. Staff really knew their cars and would even clean it up for you before you drove off! Trusted RAC dealership for peace of mind with great warranty.

michael holdcroft

Very good service

sally wood

Friendly ,helpful and a big choice of cars

daniel johns

Highly recommended auto trader, friendly and reliable service
Helpful, friendly and a sincere welcome when purchasing my new car, would highly recommend auto trader due to their knowledge and understanding of a first time car buyer

WILHELMINA F

Buying a used car online
I bought my new car online, unseen. As I live almost 200 miles away U had the car delivered. I am delighted with my Insignia estate and everyone I spoke to was helpful, professional and friendly.